How to apply for a DBS Check

Registration (free of charge)

If your organisation wishes to use our DBS service please register with us by completing this Registration Form.

Application Forms

Caring Hands Charity will provide the original DBS application forms. DBS application forms can be supplied to your organisation on request.

For further information and assistance please contact us .

Application Process

  • IN PERSON if an applicant or their representative is able to attend our office.
  • BY POST if your organisation has a verifier (see below).

We do not offer an online DBS check at this time.

Payment must be received at the time of application (or in advance) in order for us to complete the process. An invoice could be provided on request.

This DBS tool: https://www.gov.uk/find-out-dbs-check will help you to find out if you can apply for a DBS check.

DBS application forms can be supplied to the organisation on request. 

Organisations can arrange to collect the application forms directly from our office for their staff/volunteers to complete. The staff/volunteers can come in with all necessary documents (see below) and complete their DBS application form in our office. Also a representative from the organisation could bring the completed DBS application forms back with the original documents (see below) and a payment.

Application Process IN PERSON:

Applicants can complete a DBS application form in our office.

We are open for this service Monday, Tuesday, Wednesday, Friday 9am - 2pm only.

We must view at least three original documents. These documents must separately verify the identity and residence of the individual. All documents should be hard copy and original. We will only accept good quality signed photocopies of the verified documents by a verifier known to Caring Hands Charity http://www.caringhandscharity.org.uk/dbs-checks/guide-for-verifier .

To complete the verification process quickly, we suggest the applicant provides all of the following documents:

  • Passport (any current and valid passport);
  • Valid current driving licence (full or provisional) – UK, Isle of Man, Channel Islands and EU;
  • A document with National Insurance number included on it (e.g. payslip, NI letter, P45, P60 etc.);
  • A recent official document showing your current address (e.g. utility bill, financial statement etc.);
  • If the applicant does not have a valid passport or driving licence they should follow DBS guidance using the list of groups 1, 2a and 2b documents.

For any assistance and advice please contact us .

Application Process BY POST:

Your organisation must have a verifier. A verifier is a person/s who is trained to verify the identity of the applicant (see Guide for verifier ). This should be an employer or an individual nominated by the organisation’s Management.

Caring Hands Charity must have details of designated verifiers from the organisation prior to processing DBS applications.

We will post DBS application forms to the organisation for the applicants to complete and sign.

   1. The person going through a DBS check (the applicant) should complete DBS application form and sign it. Please view the guide for applicants to help you complete the DBS application form.

   2. The applicant must show at least three original documents (not copies) to the person who will be verifying their documents.

   3. We suggest the verifier request the following documents to view, if the applicant can provide them:

    • Passport (any current and valid passport);
    • Valid current driving licence (full or provisional) – UK, Isle of Man, Channel Islands and EU;
    • A document with National Insurance number included on it (e.g. payslip, NI letter, P45, P60 etc.);
    • A recent official document showing your current address (e.g. utility bill, financial statement etc.);
    • If the applicant does not have a valid passport or driving licence they should follow DBS guidance using the list of groups 1, 2a and 2b documents.

   4. The verifier must verify the applicant’s identity by following the ID checking guidelines for DBS check applications and Caring Hands Charity Guide for verifier .

   5. DBS application form must be completed and returned to us by post only. Do not email!

   6. Verified photocopies of the original documents signed by verifier can be returned to us by post with a completed DBS application form or via email - scanned as JPEG or PDFs, grouped together for each applicant with their DBS Application Form Reference Number and attached to an email.

To Clarify
  • Only original documents will be accepted to verify an applicant's identity.
  • Copies of the identification documents will only be accepted if they have been signed by a verifier .
  • We can accept completed DBS application forms by post if the organisation has adhered to all of the verifiers guide .
  • No copies of DBS application forms will be accepted.
  • Please do not send any original document to us by post.
  • Caring Hands Charity does not accept responsibility for any damaged or lost documents/payments received by post.
  •  Where an organisation has a designated verifier, we need to have their details.
  • Payment must be received at the time of application (or in advance) in order for us to complete the process.

For further information, assistance and advice please contact us .

Guide for verifier

An organisation may choose to have a verifier.  A verifier is a person/s who is trained to verify the identity documents in line with the ID checking guidelines for DBS check applications issued by the Disclosure & Barring Service.  This should be an employer or an individual nominated by the organisation’s Management.

Caring Hands Charity must have details of designated verifiers from each organisation prior to processing DBS applications.

We can provide basic training for the nominated individuals regarding identity checking and completing DBS application form if required.

What documents must be provided by the applicant

The person going through a DBS check (the applicant) must show the original documents (not copies) to the person who will be verifying their documents.

We suggest the verifier request the following documents to view, if the applicant can provide them:

  1. Passport (any current and valid passport);

  2. Valid current driving licence (full or provisional) – UK, Isle of Man, Channel Islands and EU;

  3. A document with National Insurance number included on it (e.g. payslip, NI letter, P45, P60 etc.);

  4. A recent official document showing your current address (e.g. utility bill, financial statement etc.);

  5. If the applicant does not have a valid passport or driving licence they should follow DBS guidance using the list of groups 1, 2a and 2b documents.

How to verify documents

1.   Verify the applicant’s identity by following the ID checking guidelines for DBS check applications .

2.   All original verified documents must be photocopied. All photocopies should be of good quality.

3.   Each photocopy must be signed: 

“I, (name), confirm that I have seen the original document and confirm that these relate to the named individual.
Signature / Printed Name / Date
Position

Note: use your company stamp on all documents. if you do not have a stamp then please include:

Company name
Address & Telephone number”
 
 

Completing the DBS application form

Please complete DBS application form Section 'W' 'Evidence of identiy':  'W58: name of evidence checker' (full name) and 'W59: have you established the true identity of the applicant...?'.

Please view the guide for applicants to help you complete the DBS application form.

If you need a training in completing application forms please see Completing the DBS application form: e-guide .

Please contact us for any assistance and advice.

Foodbank (Drop Off Point)

foodbank banner

Please support your community.

We can now accept food donations in our office for Newcastle East Foodbank through Elim Pentecostal Church and supported by Christ Church. Food donations can be dropped off during office hours and items are collected each week.

Please view a list of food that could be donated for the foodbank.

How the foodbank works:

Frontline care professionals, such us doctors and social workers give foodbank vouchers to people in crisis.  Foodbank vouchers are then exchanged for 3 days worth of food from Newcastle East Foodbank.

These items are desperately needed.

If you would like further information on donations or distribution please contact Elim Pentecostal Church directly.

Please contact us if you would like more information about leaving food with us for collection.

Thank you for supporting this service

Small Equipment Aids List

button hook and zip pull

Button Hook and Zip Pull

With a button hook on one end and a zip puller on the other end, this device helps with a number of dressing tasks.

Dycem Mat

Dycem Mat

Dycem has been developed to produce the most effective non-slip material available. It is not sticky, but it grips dry, slippery surfaces. It may also be used for moulding or wrapping around any object.

Elastic Laces

 

Elastic Laces

These look like normal shoe laces but are elasticated and effectively convert lace-up shoes into slip-on shoes for those who have trouble reaching or tying shoelaces.

Foam Tubing

Foam Tubing

Closed cell foam tubing, available in various sizes to provide a built up handle for easier gripping e.g. cutlery, pans etc. It is non-absorbent, non-sticky, washable and dishwasher safe.

Kettle Tipper Cordless

Kettle Tipper(for use with cordless kettle)

This will suit most cordless kettles.  When the kettle is secured a cut out at the top of the tipper allows cups to be positioned as close to the kettle as required. The frame has a built in back stop to prevent spillage if the kettle is accidentally released during use.

Key Turner

 

Key Turner

This product has curved built in handles for Yale or mortice type door keys providing an easy grip and good leverage for turning.

Bendable Long Handled Sponges

Long Handled Sponges (bendable)

The special handle can bend and straighten multiple times to aid in cleaning difficult to reach areas, such as the back and distal areas like the feet. Unlike most sponge handles, these do not require a heat gun to change position.

multiopener

Multi opener

A handy, multi-functional opener with nonslip material grips on the sides for bottle caps, screw tops and ring pulls. The handle provides great leverage for opening screw-on bottle tops. Ring pull seals are easily broken by inserting the ring into the end of the opener and lifting. On the same end is a bottle cap opener. The notch on the seal on twist off jar lids to make opening easier.

Pick Up Stick

Pick-Up Stick

Made from lightweight aluminium, this reacher is designed for people with limited reach and/or mobility. The jaw opening features a slip-resistant surface for a secure hold on the object. Length 530mm. Weight 172g.

Plate Guard

 

Plate Guard (incurve)

This flexible guard can be fitted to ordinary plates to assist with eating. A high inward sloping face helps with food collection and spillage. Plate size 190 to 254mm external diameter.

pull plug

Plug Pull (for electric appliances)

The Plug Pull consists of a standard three-pin plug base with a looped handle for those with a poor grip. Four fingers can fit in the handle to give an improved leverage. We advise a qualified electrician fit this item.

Pen And Pencil Holders

 

Pen and Pencil Holders

This soft PVC moulding slides on to normal sized pens and pencils to make them easier to grip and control writing. Internal diameter 8mm.

Shoehorn

Shoehorn

A plastic moulded shoehorn. With a long handle giving excellent reach. It also has a hanging loop attached to the handle. Length is 430mm. Weight 37g.

Plastic Spread Board With Spikes

Spread Board with Spikes

A durable one-piece moulded plastic board with a raised L-shape in one corner, to allow bread to be spread using one hand. It also has a set of spikes that can be inserted into the board. These are designed to hold produce in place whilst they are being sliced or chopped.

Crossed Tap Turners

Tap Turners Crossed

These strong moulded turners simply hook over the top of an x-type tap, to make it easier to turn. They are supplied as a Red and Blue pair for hot and cold taps.

Crystal Tap Turners

Tap Turners Crystal

This device clamps around the top of cylindrical tap tops, and provides the leverage to turn them easily. The handle is comfortable and easy to grip. For use with taps up to 60mm in diameter. Closed length 190mm.

 

Stocking/Sock Aid

Stocking/Sock Aid

To assist with putting on a stocking or sock especially if bending and reaching to the foot is difficult. The foot is put in the open end of the stocking, which is then pulled over the foot and up the leg using the tapes.

 

Yale Knob Turner

Yale Knob Turner

This soft plastic moulding fits over Yale type door lock knobs, to offer better purchase when turning them. It can be left in position on the lock.

Long Handled Combs And Brushes

Combs and Brushes (Long Handled)

To assist those who cannot raise their arm or reach behind their head to comb their hair. When not in use, the comb or brush folds back into the handle and the extension can be taken off to give a pocket-sized item.

canpull

Canpull

The Canpull is a durable device especially designed for opening ring pull cans. Extremely easy to use, just hook the end under the ring, fold forwards and then roll back. Suitable for users either with arthritis or with arthritis or with a weak grip. Also features a sodasnap, which has been designed specifically for opening the ring pulls on cans of drink.

magnifying sheet

Magnifying Sheet

Made from lightweight plastic for reading large areas of books, maps and newspapers. Hold a few inches above page to magnify subject matter. Ideal for magnifying text, small print, maps and documents.

 

 

Welfare Benefits Advice

w rights handsThe Welfare Benefits Advice service is free of charge and available to people who live in Ouseburn Ward and South Heaton Ward of Newcastle upon Tyne, but please ring our office for further clarification.

We provide help and advice on all Benefit Claims.

All advice is impartial and completely confidential.

Our expert can help you to claim benefits which you may be entitled to.

  • Every Tuesday 10.00am-12.30pm - ''Drop In' or Telephone Help and Advice' service (no appointment needed). Our adviser will speak with you during 10 minute slots. You may have to wait or be asked to pop back at a specified time if several people are waiting.

w rights forms

  • Every Wednesday 10.00am-3.00pm - appointments only.

We will complete all necessary application forms and can negotiate with relevant departments, any ongoing benefit problems, on your behalf.

advise netA short examination of your benefits can be carried out to confirm you are receiving the correct amount of entitlement.

Our Welfare Benefits Advice worker may attend Welfare Benefits related tribunals. If we are able, we may provide representation at Social Security, Disability and Medical Appeal Tribunals and where appropriate the Social Security Commissioners.

We are registered with Advice UK and our advice worker attends training seminars to make him aware of any changes introduced in relation to the benefits system.

For further information please contact us by telephone, in person or by email. PayPal — The safer, easier way to pay online.

 

Helpful Links

Age UK:  www.ageuk.org.uk

Citizens Advice Bureau:  www.newcastlecab.org.uk

Newcastle City Council:  www.newcastle.gov.uk

Moneywise Newcastle: www.moneywise.org.uk

Lunch Club

Lunch

Fancy good company, a friendly face and a hot meal... time to join our Lunch Club which is held every Tuesday between 11.30am and 3.00pm in Christ Church Hall in Shieldfield.

Our friendly volunteers are here to help from the moment you arrive to the moment you leave.

Please be advised, we are not a day centre, therefore we are unable to offer personal care and one to one support.

Lunch Club members enjoy a nourishing two course meal cooked locally. Refreshments are served throughout the day. There’s always background music to enjoy.

We'll try our best to arrange transport to and from the Lunch Club, if you can't manage to get in yourself.

Christ Church
Christ Church

Entertainment at the Lunch Club includes:

  • Bingo (we can provide LARGE print bingo sheets if required).
  • Lottery bonus ball numbers.
  • Dominoes and cards are supplied for any member wishing to play.

Of course it’s your choice, if you want to pay for additional entertainment then that’s fine, if not, then that’s fine too.

A two course meal including tea and coffee is £3.00. There is a subscription charge of 50p per week, which along with proceeds from the raffles and bingo held at the club, go towards the Lunch Club Funds. The members discuss what the funds will be used for and Caring Hands Charity office will help with booking any events on their behalf.

Members are requested to inform the Caring Hands Charity office if they are not attending Lunch Club session prior to 10.00am of the cancelled Tuesday either by calling on 0191 261 5234 themselves or by asking a friend or relative to inform us.

If a Member is returning to Lunch Club after a long absent e.g. a holiday, hospital, etc. please inform us prior to 10.00am of the returning Tuesday and will be able to order a lunch meal for you. They can either call on 0191 261 5234 themselves or by asking a friend or relative to inform us.

For further information please contact us by telephone, in person or by email. PayPal — The safer, easier way to pay online.

 

Library

booksA variety of donated books are available to borrow.

You can join the service by completing a short form in our office. If you live in the local area and are unable to visit the office due to a medical condition, we may be able to deliver books to you, this needs to be arranged through office staff and should be mentioned at the initial enquiry stage.

You will be issued with a number and each book borrowed will be recorded against your number, when the book is returned the date will be recorded against each book as proof of return.

There is no time limit on the return of the books (within reason). As a matter of procedure, if we haven’t heard from you within a two months period or someone else wants to borrow the books, then we’ll probably give you a courtesy call just to verify that the books are still in use and allow you more time to finish what you’re reading.

The library is based at the Caring Hands Office. The small stock of books is situated in the main office and our ‘open door’ policy means we’ll be open over the lunch period so you don’t have to arrange a special time to use the service.

For further information please contact us by telephone, in person or by email. donate white

Laundry Collection & Delivery

laundry handsWe will collect laundry from your home, wash, dry, fold and deliver it back on the same day. The Laundry service is one of our core services which is available for elderly and disabled people.

We operate mainly in the Ouseburn Ward of Newcastle, but can arrange to collect from some areas east of the city. We have recently added Freeman Hospital as a collection point.

We provide this service every Wednesday and use our very own Community Launderette in Shieldfield. Individuals can be placed onto a weekly, 2 weekly or 4 weekly rota, depending on their need.

A volunteer will collect laundry from your home starting at around 8.30am, then they'll deliver it back after 2pm on the same day.laundry van

We try to keep prices as low as possible and the charge for this service is £5.00 for a regular wash and £7.00 for a large wash, this includes soap powder, a standard wash, dry, fold and transport within the Ouseburn Ward. The transport charge may increase for collections east of the Ward area.

We provide one laundry bag free of charge, to be filled comfortably, but able to fully close so volunteers can handle easily. (Additional or replacement bags can be purchased for £1.00 each.)

Unfortunately we are unable to collect soiled items (urine or faeces) as we do not have the equipment to deal with these items.

Individuals can apply by themselves or relatives, carers, professional and voluntary agencies can access this service on their behalf, in all cases we would not begin any service without the agreement of the person directly requiring support.

Application forms are available from the office and they can be completed over the telephone if necessary.

For further information please contact us by telephone, in person or by email. PayPal — The safer, easier way to pay online.

Moneywise Credit Union (Collection Point)

credit union

A volunteer provides this service on behalf of Moneywise Credit Union. We can collect deposits and offer general information on the benefits of Moneywise Credit Union.

Moneywise Credit Union is a financial co-operative which offers savings, loans and related services to all its members. Members save regularly and can take out loans at a low interest rates.

Owned and run by its members, Moneywise is non-profit making with any surplus being returned to its members as a dividend. The amount of dividend is decided by the members at the AGM, which is held each February.

Moneywise Credit Union is open to anyone who lives or works in Tyne and Wear. Membership is free however children and young people under the age 18, cannot take out loans, stand for election or vote at meetings.

The first deposit is £5 then minimum saving is £1 weekly or £5 per month, payable by cash, cheque, standing order or debit card. You can usually withdraw your savings by giving one day's notice.

You can view more details about Moneywise Credit Union on their website.

For further information please contact us by telephone, in person or by email.

                       Caring Hands Charity              Caring Hands Community Launderette
                                facebook charity icon   google charity                                    facebook launderette   google launderette

 

Newcastle City   Newcastle Fund   unw1